Happiness Is Just A Click Away

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For customer service please email us at tibrinabutik@gmail.com

Have any questions or concerns? 

We’re always ready to help!

Call us at

214-516-7169

Thanks! Please give us 48- 72 hours to reach back out to you.

RETURN POLICY
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Tibrina Butik offers Returns for store credit ONLY. 

 

Once orders are placed no changes or cancellations can be made. Customers must contact TB within 7 days of receiving order to receive store credit. After the 7th day the item is considered final sale.

 

Please Note: store credit as a result of a Return does not include shipping charges unless the return was a result of

"Tibrina Butiks" error.

FAQ
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What If I never receive my package?

  • We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.

  • Please Note: A signature is required upon delivery of ALL orders. Otherwise your order may be returned to us and you will be responsible for any further shipping fees. 

  • A invoice will be sent to the provided email for the shipping amount and once it is paid in full the order will be reshipped within 3-7 business days.

 

How do I track my order?

  • You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update.

  • Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received.

  • All orders are fulfilled Monday through Friday excluding weekends and holidays.  Orders are shipped within 1-3 business days from the receipt of payment verification.

 

"We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather."

 

  • Please allow up to 10 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales.

 

What are your delivery options?

 

  • WE OFFER FLAT RATE STANDARD SHIPPING ONLY! Domestic and international orders are shipped via USPS priority mail. For domestic orders we charge a flat rate of $8 USD and $40 USD for all international orders.